The Gx SOP\Order Enquiry program allows you to view a list of credit notes
based on various selection criteria you enter. You can then select a specific
credit note number to view and this will link you to the Gx SOP\Order Enquiry
Details program.
1. Select Gx SOP from the toolbar.
2. Select Enquiries from the menu.
3. Select Order Enquiry from the second menu.
4. Either enter the specific credit note order number to view or from the Enquiry Type options, select whether to include all credit notes (General)
or only credit notes relating to a specific Customer or Product.
5. Enter the Account Code or Product Code if applicable.
6. Enter the Date Range if required.
7. Make sure only the Credit Notes check-box is ticked from the Order Type
options.
8. Select the Order Status and Order Filter options you want to apply.
9. Click the Select button.
10. A list of credit notes matching your criteria will be displayed.
11. Double click a line to open the credit note enquiry screen displaying the
credit note details.
12. Use the option tabs to view specific information about the credit note.
You can also use Credit Note Enquiry to view the actual credit note
form.